The purpose of these general conditions of sale is to inform any potential consumer of the terms and conditions in which the FREERISE company sells products and / or gift invitations and / or care services. They define the rights and obligations of the parties in connection with the sale by the seller to the consumer. They apply, without restriction or reservation, to all sales, by the simplified joint stock company FREERISE domiciled in Noria 14 - 806 route d'Antibes - 06410 BIOT and registered in RCS Antibes 797 718 301 -. She is represented by her Manager Mr Pierre Lacarriere.
Accordingly, the fact for any person to buy a product and / or a gift invitation and / or care implies full acceptance of these terms and conditions of sale which the buyer acknowledges having read prior to its purchase.
The buyer prior to his purchase, declares to be in full legal capacity to engage under these conditions.
Prices include, where applicable, the value-added tax (VAT) in force on the date of the order and any change in the applicable rate VAT will be automatically reflected in the price of products and / or invitations gifts and / or care sold (e) ) s by FREERISE. The selling prices can be modified by FREERISE at any time. This change will be reported to the buyer prior to any purchase.
4. CHARACTERISTICS OF PRODUCTS, GIFT INVITATIONS AND CARE
In accordance with Article L 111-1 of the Consumer Code, the Purchaser may, prior to his purchase, take note, on the telephone, of the essential characteristics of the products and / or the Gift and Gift Invitations on the Seller's Website. / or care he wants to buy.
The Buyer selects one or more products and / or one or more gift invitations and / or one or more treatments among the different categories offered by the seller.
5. ORDER / PURCHASE
Any order / purchase assumes unrestricted or unreserved adherence to these general conditions of sale.
From the moment when the Purchaser has registered his purchase by validating his payment, he / she is considered as knowingly and unreservedly accepting the present general conditions of sale, the prices, volumes and quantities of the products and / or Gift Invitations and / or care offered for sale and purchased.
In the case of a payment by telephone, the purchase will have to be confirmed by the company FREERISE, by e-mail.
Failure to comply with the procedures set out below, no claim of the buyer will be accepted.
Complaints must be sent by registered letter with acknowledgment of receipt to the address indicated in Point "1. Purpose" herein, and must include: - the buyer's details, - the reasons for the complaint.
6- DELIVERY, RISKS, DELAYS
Order preparation time: 2 working days.
Delivery times (to Europe): 3 to 7 working days
Delivery times are only indicative. Possible delays do not entitle the customer to cancel the order, refuse the goods or claim damages.
In this case, if the buyer in writing declares that he is no longer interested in the purchase, the seller will not be able to make the delivery. The contra will be automatically settled without compensation on either side.
The seller can not, however, be held responsible for delays in delivery due to force majeure.
Force majeure means any event beyond the control of the seller and / or beyond the control of the seller, such as in particular, without this list being exhaustive, fire, flood, storm, tremors land and other natural disasters, wars, riots and revolutions, strikes, work stoppages or other social movements in the personnel of the vendor or its suppliers, subcontractors, carriers or contractors, factory or premises occupations , administrative decisions, lack of administrative authorization, pandemics particularly likely to lead to the closure of commercial premises, facts of the prince, interruption or unavailability of means of transport or impossibility of supply of components or raw materials.
If the buyer should refuse to receive delivery of all or part of the goods, the seller could, if he so wishes, require the execution of the contract or notify his decision to terminate or obtain the resolution of full right of this contract. In either case, the seller retains the right to damages. These General Conditions expressly exclude any liability of the seller for risks and expenses deriving from the storage of goods or relating to the latter, of which the buyer would have refused the delivery.
7. RIGHT OF WITHDRAWAL
In the case of remote payment and in accordance with Article L121-16 of the Consumer Code, the Purchaser has a period of seven clear days from the date of payment or date of receipt (s) and / or gift card (s), to return, at his own expense, the order, for refund.
The product (s) and / or card (s) gifts must imperatively be returned within 15 days to the company FREERISE in a perfect state of resale, in their state of origin (packing, accessories, notice ...), duly sealed and accompanied by the proof purchase. The care corresponding to the Gift Invitations must not have been consumed, neither during the period of 15 days nor after this period.
The exercise of the right of withdrawal will give rise to the choice of the buyer: - either to a refund, in cash by re-credit of the credit card entered during the initial order or, if not possible, by letter-check Or - the awarding of a purchase order under the conditions set out in point 8 below.
8. GENERAL TERMS OF REFUND
Subject to the special provisions in point 7 above for the specific case of the withdrawal, any reimbursement at the expense of FREERISE will be made in the form of a purchase order. In all cases, FREERISE will communicate when assigning this voucher by e-mail: - its period of validity, - the possibility or not that will have the buyer to request a refund, - its amount.
If the voucher does not mention otherwise, during its period of validity, the customer may request by e-mail to turn this voucher into a refund.
This reimbursement will take place in priority by re-crediting the credit card entered during the initial order or, in case of impossibility, by letter-check.
In case of partial use of the purchase order, the remainder will remain available to the customer under the same conditions as the original credit. A voucher will be considered as used in case of even partial use or refund request.
By the very fact of using this voucher, the consumer undertakes on his honor not to make any objection or opposition to his bank or otherwise, to the transaction concerned by the refund, and undertakes not to do so within one year of using the purchase order
The consumer acknowledges being aware that any breach of this obligation would expose him to retrocession of the sum unduly received, without prejudice to the damages that may be claimed by FREERISE.
. The products, gift invitations and care offered by FREERISE comply with the French legislation in force. FREERISE can not be held responsible for the non-performance of the contract in case of force majeure, disruption or total or partial strike including postal services and means of transport and / or communications. FREERISE can not be held responsible for any indirect damage that may occur due to the purchase of products and / or gift invitations. FREERISE can not be responsible for any loss of data or files. It is up to the buyer to make all the necessary backups, including the confirmation by email of an appointment. The total or partial inability to use the products and / or invitations gifts and / or care, due in particular to an incompatibility of material, can not engage the responsibility of FREERISE, of third persons, and links towards other websites. FREERISE can not be held liable for damages resulting from the use, access to, or inability to use this third party information or the content of other websites.
10. PARTIAL NON-VALIDITY
If one or more stipulations of the present general conditions of sale are held for invalid or declared as such under a law, a regulation or following a final decision of a competent jurisdiction, the other stipulations will keep all their strength and reach.
11. GIFT CARD
Gift card valid for one year from the date of purchase.
12. NO WAIVER
The fact for one of the parties not to claim a breach with the other party to any of the obligations referred within these terms and conditions of sale can not be interpreted for the future as a waiver the obligation in question.
13. COMPUTING AND FREEDOM
The information collected by FREERISE during any purchase is necessary for the management of FREERISE and its commercial partners. In accordance with the Data-processing law and Freedoms n ° 78-17 of January 6th, 1978, the purchaser has a right of access, rectification, opposition and suppression to the data concerning him with FREERISE.
The buyer may receive commercial offers or be informed of FREERISE offers. If the buyer does not wish to receive these proposals, he must inform the company FREERISE by mail with acknowledgment of receipt by writing to: FREERISE - 14 residence of the Noria - 806 route d'Antibes - 06410 BIOT
14. APPLICABLE LAW
These General Conditions and the contracts concluded between the buyer and the seller following the order proposal are exclusively subject to French law. The 1980 Vienna Convention on Contracts for the International Sale of "Goods" is expressly excluded.
In the event of a disagreement concerning the General Conditions or the contracts concluded within their framework, exclusive competence is attributed to the competent courts within the jurisdiction of the Court of Appeal of Nice. This clause applies even in the event of a plea of warranty, a plurality of defendants and for emergency procedures, precautionary procedures, summary proceedings or petitions.
15. PAYMENT METHODS
Your order can be paid by credit card or PAYPAL
Refunds will be on your credit card.
Our website www.exhale-europe.com/shop/en/ collects personal data about you (Name, Surname, address, telephone, email).
This data is archived and secured in our private database saved by our web provider.
Only the employees of FREERISE and our web service have access.
Only FREERISE employees can use them.
By filling out a form on our website www.exhale-europe.com/shop/en/, you agree that we use them for commercial purposes.
All forms completed by site users are likely to be used for commercial actions.
You can leave our databases:
- Upon simple written or oral request to our services (firstname.lastname@example.org or +33 (0)4 92 38 96 50)
- By unsubscribing from one of our emails (Link unsubscribe at the bottom of the email)
You can also ask us to modify or partially delete certain data concerning you (email, telephone, postal address) on simple written or oral request to our services (email@example.com or +33 (0)4 92 38 96 50)